1. Acceptance of Terms
Welcome to the website of Hearing Point (“we”, “us”, “our”). By accessing or using this website
(
www.hearingpoint.com.au), you agree to be bound by these Terms and Conditions, our Privacy
Policy, and any other applicable policies. If you do not agree, please do not use our site.
2. Health Information Disclaimer
All content on our website is provided for general information and educational purposes only. It
is not a substitute for professional medical/audiology advice, diagnosis, or treatment.
Always seek the guidance of a qualified health provider with any questions you may have
regarding a medical or hearing condition.
3. Eligibility for Services
Our services are available to individuals who qualify under the Australian Government’s
Hearing Services Program, Medicare funding for hearing care and others seeking private
hearing care. Any eligibility checks for government-funded services are conducted in accordance with the Hearing Services Program (Voucher) Instrument 2019.
4. Privacy
Your privacy is important to us. Any personal information collected through the website is
handled in accordance with our Privacy Policy. By using this website, you consent to the
collection and use of your information as outlined.
5. Appointments and Bookings
Appointments booked online are subject to confirmation. We reserve the right to reschedule or
cancel any appointment due to unforeseen circumstances. You will be notified as early as
possible in such cases.
6. Intellectual Property
All content, branding, images, graphics, and logos on this site are the property of Hearing Point or
its licensors and are protected under Australian copyright law. You may not use, reproduce, or
distribute our content without express written permission.
7. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the content,
accuracy, or reliability of any linked site and do not endorse the views expressed on those sites.
8. Cookies and Tracking
Our website may use cookies and other tracking technologies to improve your user experience.
By using the website, you consent to our use of cookies. You may disable cookies through your
browser settings, but some features may not work properly.
9. Direct Marketing and Opt-Out
With your consent, we may send you postal mail, emails, SMS, or phone calls regarding
promotions, appointment reminders, or hearing care updates. You may opt out of these
communications at any time by contacting us.
10. Limitations of Liability
To the fullest extent permitted by law, Hearing Point shall not be liable for any direct or indirect
loss or damage resulting from your use or inability to use this website, or any services provided
through it.
11. Retention and Destruction of Information
We retain personal and health information for as long as necessary to comply with legal and
clinical obligations. When no longer required, your information is securely destroyed or deidentified in accordance with our data retention policy.
12. Governing Law
These Terms and Conditions are governed by the laws of South Australia and the Commonwealth
of Australia. Any disputes arising from these terms will be subject to the jurisdiction of the courts
of South Australia.
13. Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this
page with an updated revision date. Continued use of the website constitutes acceptance of the
updated terms.
14. Contact Us
If you have any questions or concerns about these Terms, please contact:
Hearing Point
26 Wandana Ave, Gilles Plains SA 5086
Email: admin@hearingpoint.com.au
Phone: 0426 562 327